Social Skills 101

United States Department of Homeland Security

Key Points

  1. The purpose of the ARE you there and LUV talk skills is to facilitate active listening.
  2. The call AAA and CPR skills aim to manage conflict.
  3. The purpose of the drive your FORD skill is to provide quick conversation starters.
  4. The purpose of the get in your CAR skill is to help you stay grounded during intense situations.
  5. Regardless of which strategies you use, it is important to appear confident, which is as easy as PIE.
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