The final skill set is interpersonal effectiveness. This was an important area for Maria to grow in because she had a problematic interpersonal situation with her roommates.
The DEAR Adult Skill
The DEAR in DEAR adult stands for describe, express, assert, and reinforce. Adult refers to the delivery, which should be done with an adult voice. DEAR is a specific sequence to follow for your client to become more assertive. Maria was terrified of speaking to her case manager, as was agreed in her problem-solving skill. This was worked on as follows: